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Frequently Asked Questions


Welcome to Cummin Landscape Supply! We're here to simplify your landscape supply shopping experience. As your go-to supplier, we're all about making things smooth and straightforward. Forget the hassle of visiting or calling—just a few clicks online, and we'll handle the rest, delivering right to your doorstep. To make your experience even easier, we've compiled a list of frequently asked questions. Whether you're a first-timer or a seasoned shopper, you'll find all the info you need right here!


Signing Up for an Account

At Cummin Landscape Supply, we aim to streamline your checkout and delivery experience. Creating an account, whether you order online or over the phone, helps us prepare and access your details quickly. This not only allows us to track your purchases efficiently but also ensures a smooth delivery process. Our drivers will contact you before delivery to confirm details, and we'll keep you updated via email about your delivery schedule and completion. This way, you're informed every step of the way!

We cherish every relationship we build with our customers. To better serve our contractors and business clients, including landscaping companies, construction firms, schools, government entities, and parks, we offer exclusive pricing. If you think your business qualifies, please give us a call at 404.221.9285. We'll upgrade your account to a contractor account, so you'll see your special pricing every time you log in. For quotes on large projects, don't hesitate to contact us—we're here to meet your unique needs..

We're all about sending emails you'll actually want to read! At Cummin Landscape Supply, we prioritize meaningful communication and cut out the clutter. When you opt in, you'll receive exclusive offers to help you save on future purchases, updates on exciting new products, and alerts about upcoming sales. We keep it relevant and beneficial—trust us, you won’t want to miss out on the good stuff!


Product Types & Delivery

SuperSacks Our Supersack bags are designed to hold up to one cubic yard of landscaping materials. Since the weight of each product varies, we sell our bulk materials by volume rather than by weight, ensuring a consistent and fair measurement. We deliver these large bags using a flatbed truck and forklift, placing them precisely where you need them in your yard. This method is ideal for DIY enthusiasts and anyone looking to keep their materials neatly stored during outdoor projects. For more insight into the delivery process and to determine if this option suits your needs, please visit our blog post or watch this video.


Dump Out/Loose Bulk Products OWe deliver our Loose Bulk products right to your site with a dump truck, so they arrive in a loose pile, ready to be used wherever you need them. This method is perfect for contractors who have the right equipment to handle big quantities with ease. If you're looking to get a lot of materials quickly and efficiently, this is the way to go! To view a video of our Dump out Delivery, check this video out or read our blog post to learn more.

Absolutely! If you opt for our palletized or supersack bag options, you can mix and match different products in a single delivery. These will be securely transported on our flatbed truck, which can accommodate a substantial load at once. However, if you go with our dump out/loose bulk option, we can only deliver one type of product at a time. This ensures that each material is handled properly and delivered in top condition.

We deliver Monday to Friday from 7 AM to 4 PM and on Saturdays from 8 AM to 12 PM. Typically, we'll get your order to you within 1 to 3 business days. However, during our peak season or in case of bad weather, delivery times might shift a bit, and we'll keep you updated daily on any changes. You can see the specific delivery times when you check out. Once you've completed your purchase, we'll send you an email confirming your delivery date and give you an estimated time window for when to expect us.

During our busiest months from March to August, we extend our delivery schedule to include some Saturdays. This adjustment helps us handle the higher volume of sales and ensures that your order arrives within a reasonable timeframe. We're committed to putting in the extra effort so that you receive your deliveries promptly.

In special cases, we're happy to accommodate a delayed delivery. When you're checking out, just leave us a note specifying that you'd like to delay your delivery, along with the date range when you'd prefer to receive it. If you've already placed your order and need to arrange for a delayed delivery, no problem—just give us a call at404.221.9285 or shoot us an email at info@cumminls.com. We're here to help!

We offer a flat-rate delivery fee of $89 per delivery. This allows you to include multiple products in a single shipment using our flatbed delivery service, which can accommodate palletized items, supersacks, pavers, and stone products. However, if you opt for our dumpout delivery method, we charge per delivery because it's limited to one type of product at a time.

We offer delivery within a 45-mile radius of Atlanta for the same flat rate. This includes areas like Kennesaw, Milton, Alpharetta, Cumming, Loganville, Peachtree City, Stockbridge, and many more!

We have a delivery minimum for bulk items only. You'll need to order at least 2 cubic yards of material to place an order for loose bulk items.

Sorry, we don't offer landscaping services or spread materials. We simply deliver the products you order. However, we're more than happy to recommend a few contractors who can help with your projects.

Sure! Just select the option for delivery when you're not home during checkout. We'll give you a call right before your scheduled delivery time to confirm everything is still set. If you ever change your mind, just let us know.

The answer for this question is coming soon!

Refund Policy & Checkout

We will accept returns for the following within two days of delivery:

  • Unused supersack products with no product removed or damaged.
  • Full Pallets of stone that have not been opened or damaged.

Please note that there will be a delivery charge to pick up any materials you are returning.

All sales are final and no return or exchange on the following:
  • Loose Bulk Products
  • Pine Straw Rolls
  • Partial pallets of stone
  • All other Products

YYou can cancel your order anytime before it's loaded onto the truck for delivery. Once the items are out for delivery, cancelling will incur a delivery fee for the return. If you need to cancel, please give us a call at 404.221.9285.

If you need us to re-deliver, you'll have to pay another delivery fee. Additionally, if you cancel your order after a delivery attempt has been made, you will be charged a delivery fee.

We apologize for the inconvenience! Our coupon codes are typically only valid for online use, and our customer service representatives are unable to apply them over the phone. If your coupon code isn't working, it might be expired and no longer valid. However, if you believe there's been a mistake, please give us a call, and we'll do our best to sort it out for you.


Other

We've made it easy to calculate the amount you need with a cubic yard calculator available on each product page, along with a helpful diagram in the product photos. If you need any extra assistance, please don't hesitate to give us a call.

Our unscreened fill dirt is just as it sounds—dirt in its natural state, unfiltered and unrefined. It may include large rocks and debris. Our Mid-grade fill dirt, on the other hand, has been screened to remove larger items, though it still contains debris, rocks, and sticks that are 3 inches in size or smaller. For a cleaner option, our Premium grade fill dirt is finely screened to ensure that any remaining debris is less than half an inch in size.

Feel free to explore our blog post for a more in-depth explanation. It's a great resource to help you understand the details even better!

We offer half-cubic yard bags for purchase. While we're in the process of adding them to our website, you can still order these by giving us a call. This way, we can arrange the delivery for you directly.

We don't offer delivery for half-pallets or products by the pound. However, you're more than welcome to visit our store and pick up materials a la carte through our pick-through option. This way, you can hand-select your materials and weigh them at checkout for precise purchasing.

Our topsoil isn't certified organic, but we take great care in its preparation. We screen the soil and enhance it with high-quality conditioners and compost to create a superior soil blend. This meticulous process ensures that the topsoil we deliver to you is of the highest quality.



Contact Your Landscape Supply Experts


We hope this page has shed some light on your landscape queries, and that you're now well-informed! But if you're still curious or have any more questions, don't worry—we're just a message away and always eager to chat. Feel free to reach out anytime; we love hearing from you and look forward to helping you make your landscape dreams a reality!